I waited to get through passport control for over an hour. This is not Eastern Europe, people. There are not supposed to be lines. I am a citizen of the country to which I am returning. You should say "Welcome home" and stamp my passport. That's really all that's necessary.
It is not a surprise that several planes arrived at roughly the same time. I imagine they have been scheduled that way for, oh, I don't know, months. If not years. It is inexcusable that fewer than half of the lanes were open. Seriously, the only difference between this and a third world country (by which, unkindly, I mean Italy) was that there was air conditioning.
Let's not get started on how I apparently look shady to customs and like I'm smuggling in expensive things. You know, in a ratty old cardigan and glasses. How ritzy am I.